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Steven Lee Elder

Helping You Become the Leader Everbody Loves

Category: Strategy

On Strategy: Start with the Customer Experience

Do what you do so well that they will want to see it again and bring their friends. ~ Walt Disney If we don't take care of our customers someone else will. ~ Unknown Your work is going to fill a large part of your life, and the only way to be truly satisfied is … Continue reading On Strategy: Start with the Customer Experience →

stevenleeelder Strategy Leave a comment October 31, 2013October 31, 2013 2 Minutes

On Strategy: Delivering WOW Service

  We see our customers as invited guests to a party, and we are the hosts.  It's our job everyday to make every important aspect of the customer experience a little better. ~ Jeff Bezos The best way to find yourself is to lose yourself in the service of others. ~ Mahatma Gandhi If you're … Continue reading On Strategy: Delivering WOW Service →

stevenleeelder Strategy 1 Comment October 9, 2013October 8, 2013 1 Minute
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