On Success: Lessons from the Very Affluent

Whatever you do, do with integrity.  Wherever you go, go as a leader.  Have the courage to lead.  Whenever you serve, serve with caring.  Whenever you dream, dream with your all.  And innovate, and never give up. ~ Curt Carlson I expected them to fail on some things; if they didn't fail, they weren't doing … Continue reading On Success: Lessons from the Very Affluent

On Living with Purpose: Have you been kind today?

  Ask yourself: Have you been kind today?  Make kindness your daily modus operandi and change your world. ~ Annie Lennox It's Saturday.  I encourage you to shift your attention away from your profession and focus on your family and / or others you love.  This is important to maintain balance and perspective. Be kind … Continue reading On Living with Purpose: Have you been kind today?

On Executive Management: Good Profits vs. Bad Profits

  Profit in business comes from repeat customers, customers that boast about your project or service, and that brings friends with them. ~ W. Edwards Deming You must never actually cheat the customer, even if you can.  You must make her happy and satisfied so she will come back. ~ Alexander Turney Stewart In my … Continue reading On Executive Management: Good Profits vs. Bad Profits

On Career Development: The Ability to Innovate

  Art begins in imitation and ends in innovation. ~ Mason Cooley Innovation distinguishes between a leader and a follower. ~ Steve Jobs Innovation without profit is nothing. ~ Jeffrey Immelt Business only has two functions - Marketing and Innovation. ~ Milan Kundera ~ Innovation has nothing to do with how many R&D dollars you … Continue reading On Career Development: The Ability to Innovate

On Career Development: Customer-Centric

  It is not the employer who pays the wages.  Employers only handle the money.  It is the customer who pays the wages. ~ Henry Ford Customer service shouldn't be a department, it should be the entire company. ~ Tony Hsieh, CEO of Zappos.com If you do build a great experience, customers tell each other … Continue reading On Career Development: Customer-Centric