Whatever you do, do with integrity. Wherever you go, go as a leader. Have the courage to lead. Whenever you serve, serve with caring. Whenever you dream, dream with your all. And innovate, and never give up. ~ Curt Carlson I expected them to fail on some things; if they didn't fail, they weren't doing … Continue reading On Success: Lessons from the Very Affluent
Ask yourself: Have you been kind today? Make kindness your daily modus operandi and change your world. ~ Annie Lennox It's Saturday. I encourage you to shift your attention away from your profession and focus on your family and / or others you love. This is important to maintain balance and perspective. Be kind … Continue reading On Living with Purpose: Have you been kind today?
It does not take much strength to do things, but it requires a great deal of strength to decide what to do. ~ Elbert Hubbard Anxiety is caused by a lack of control, organization, preparation, and action. ~ David Kekich Talk does not cook rice. ~ Chinese Proverb In yesterday's post I shared a challenging … Continue reading On Leadership: Less Talk, Make It Happen
It's war that makes generals. ~ Steven Lee Elder Challenges don't build character. They reveal it. ~ James Allen During my career I have faced various challenges from which I have gained knowledge and experience. One of them I vividly remember was when I was working as a Director of Operations and my team … Continue reading On Leadership: Doing Hard Things
Profit in business comes from repeat customers, customers that boast about your project or service, and that brings friends with them. ~ W. Edwards Deming You must never actually cheat the customer, even if you can. You must make her happy and satisfied so she will come back. ~ Alexander Turney Stewart In my … Continue reading On Executive Management: Good Profits vs. Bad Profits
Art begins in imitation and ends in innovation. ~ Mason Cooley Innovation distinguishes between a leader and a follower. ~ Steve Jobs Innovation without profit is nothing. ~ Jeffrey Immelt Business only has two functions - Marketing and Innovation. ~ Milan Kundera ~ Innovation has nothing to do with how many R&D dollars you … Continue reading On Career Development: The Ability to Innovate
It is not the employer who pays the wages. Employers only handle the money. It is the customer who pays the wages. ~ Henry Ford Customer service shouldn't be a department, it should be the entire company. ~ Tony Hsieh, CEO of Zappos.com If you do build a great experience, customers tell each other … Continue reading On Career Development: Customer-Centric