Before you are a leader, success is all about growing yourself. When you become a leader, success is all about growing others. ~ Jack Welch In my 20s and 30s, my focus was on developing knowledge and experience. I am in my 40s now (full disclosure!) and am definitely still learning, but I am … Continue reading On Leadership: It’s About Growing Others
We see our customers as invited guests to a party, and we are the hosts. It's our job everyday to make every important aspect of the customer experience a little better. ~ Jeff Bezos The best way to find yourself is to lose yourself in the service of others. ~ Mahatma Gandhi If you're … Continue reading On Strategy: Delivering WOW Service
"Confidence can take an individual with nonexistent skill sets and make them respectable; ordinary skill sets and make them good; and incredible skill sets and make them great." "All things being equal, the mentally tough win every time." "High Performance (Success) = Potential + Training - Interference" ~ all quotes by Dr. Craig Manning, … Continue reading On Career Development: The Formula for Success
Counsel mitigates the weakness of the individual.~ Steven Lee ElderFor leaders, especially the CEO, there is a temptation to think or believe that just because you are the top executive then that means you know it all. Your wisdom is greater than all others. This is very dangerous, especially in business. When the CEO or … Continue reading On Leadership: Counsel Mitigates Weakness
He that cannot forgive others breaks the bridge over which he himself must pass if he would ever reach heaven; for everyone has need to be forgiven. ~ George Herbert A key leadership attribute is the ability to forgive. There is a need for it in our homes where simple misunderstandings can turn into … Continue reading For Sunday: The Bridge
Ask yourself: Have you been kind today? Make kindness your daily modus operandi and change your world. ~ Annie Lennox It's Saturday. I encourage you to shift your attention away from your profession and focus on your family and / or others you love. This is important to maintain balance and perspective. Be kind … Continue reading On Living with Purpose: Have you been kind today?
It does not take much strength to do things, but it requires a great deal of strength to decide what to do. ~ Elbert Hubbard Anxiety is caused by a lack of control, organization, preparation, and action. ~ David Kekich Talk does not cook rice. ~ Chinese Proverb In yesterday's post I shared a challenging … Continue reading On Leadership: Less Talk, Make It Happen