On Leadership: Counsel Mitigates Weakness

 Counsel mitigates the weakness of the individual.~ Steven Lee ElderFor leaders, especially the CEO, there is a temptation to think or believe that just because you are the top executive then that means you know it all. Your wisdom is greater than all others.  This is very dangerous, especially in business.  When the CEO or … Continue reading On Leadership: Counsel Mitigates Weakness

On Living with Purpose: Have you been kind today?

  Ask yourself: Have you been kind today?  Make kindness your daily modus operandi and change your world. ~ Annie Lennox It's Saturday.  I encourage you to shift your attention away from your profession and focus on your family and / or others you love.  This is important to maintain balance and perspective. Be kind … Continue reading On Living with Purpose: Have you been kind today?

On Executive Management: Good Profits vs. Bad Profits

  Profit in business comes from repeat customers, customers that boast about your project or service, and that brings friends with them. ~ W. Edwards Deming You must never actually cheat the customer, even if you can.  You must make her happy and satisfied so she will come back. ~ Alexander Turney Stewart In my … Continue reading On Executive Management: Good Profits vs. Bad Profits

On Career Development: The Ability to Teach

  Effective teaching is the very essence of leadership. ~ Gordon B. Hinckley The mediocre teacher tells.  The good teacher explains.  The superior teacher demonstrates.  The great teacher inspires. ~ William Arthur Ward The ability to teach is the sixth and final FACE IT* leadership attribute.  If you think about the leaders you admire most … Continue reading On Career Development: The Ability to Teach

On Career Development: The Ability to Innovate

  Art begins in imitation and ends in innovation. ~ Mason Cooley Innovation distinguishes between a leader and a follower. ~ Steve Jobs Innovation without profit is nothing. ~ Jeffrey Immelt Business only has two functions - Marketing and Innovation. ~ Milan Kundera ~ Innovation has nothing to do with how many R&D dollars you … Continue reading On Career Development: The Ability to Innovate

On Career Development: The Ability to Execute

  When companies fail to deliver on their promises, the most frequent explanation is that the CEO’s strategy was wrong.  But the strategy by itself is not often the cause.  Strategies most often fail because they aren’t executed well.  Things that are supposed to happen don’t happen. ~ Larry Bossidy Guessing what the pitcher is … Continue reading On Career Development: The Ability to Execute

On Career Development: Customer-Centric

  It is not the employer who pays the wages.  Employers only handle the money.  It is the customer who pays the wages. ~ Henry Ford Customer service shouldn't be a department, it should be the entire company. ~ Tony Hsieh, CEO of Zappos.com If you do build a great experience, customers tell each other … Continue reading On Career Development: Customer-Centric